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EdenPURE 1000XL Heater Troubleshooting
Make sure the power outlet you are attempting to plug your EdenPURE 1000XL heater in to is truly supplying power. Plug in another appliance or fixture such as a lamp to see if the power outlet works.
Next, make sure the master power switch/button is set to the “ON” position.
Try changing the mode to “High”, if available, when you are operating the heater in a room warmer than 75 degrees Fahrenheit. The heater will not operate if the temperature in the room is too high. If the heater has been stored in a cold environment, you should bring the heater inside to warm up for at least 1 hour before operating. Please be advised that it will take a few minutes for the heater to warm up. Once the heater has warmed up, the fan will start to blow air.
One thing you can attempt to do is relocating the EdenPURE 1000XL heater to an interior wall within the room it is located. Furthermore, the EdenPURE 1000XL heater was developed to provide supplemental heating to your living area in conjunction with another heat source such as a fireplaces or boilers. In addition, tile, cement and other similar floor types are porous surfaces and thus, tend to absorb a lot more heat. Therefore, the time needed to heat the room will take much longer. Finally, if insulation in your room is lacking or there are a lot of windows, it won’t retain the heat as efficiently.
This typically occures when the EdenPURE 1000XL heater setting is on auto mode and the room temperature has reached the desired temperature.
Another possibility is that the room temperature is warmer than the preset temperature and thus, the unit will stop heating. The fan motor and the bulbs will shut down.
Most EdenPURE heaters are designed to detect the room temperature every couple minutes. The fan is programmed to run for less than 30 seconds every few minutes in order to draw air from the room over the thermostat sensor. This results in more accurate temperature readings.
Yes. You can purchase replacement heating elements from AirNmore by visiting our Heating Element Bulb Kit, Set of 6 product page. Our bulb kit meets or exceeds OEM specifications.
If you need assistance replacing the heating element in your EdenPURE 1000XL, we have developed a video that provides instructions on how to do so.
How to replace the Heating Elements in your EdenPURE 1000 XL Heater
Watch Paul demonstrate how to open up the EdenPURE 1000 XL heater and replace the heating element bulbs.
If you have any questions, please contact us by phone at 800.707.8725 or by filling out the form below: